Orders & Shipping
Where do you deliver?
We deliver nationwide in South Africa.
Which courier do you use?
We use Aramex, Pargo, and The Courier Guy. Rates vary by weight—check the shipping calculator at checkout. We do not use PUDO because they do not offer insurance and live plants are restricted.
What delivery methods are available?
Uber-style hand delivery within JHB, Midrand, Centurion, and Pretoria. Courier delivery to your door. Pargo pickup points nationwide. Free pickup at our retail partners in Centurion.
Can I collect my order?
Yes! We can send your order to Strawberry Pot in Centurion for pickup at no cost.
Do you offer free delivery?
Yes! Orders over R2000 ship free.
Can I track my order?
Yes! Once dispatched we'll email you a tracking link.
Products & Availability
Where can I buy your plants?
You can order online at www.cultivocarnivores.com. A limited selection is also available at retail partners in Centurion and Boksburg.
Can I shop in-store?
We’re an online store, but a limited selection of plants and supplies is available at retail partners in Centurion and Boksburg. For the full range, shop online at www.cultivocarnivores.com.
Are the plants potted or bare-root?
The beginner range is pre-potted. Most collector plants are shipped bare-root with roots wrapped in moist paper towels. Pre-potted options for collector plants are available at an extra cost.
Care & Growing Tips
How do I navigate the website?
Use the main menu to browse categories like 'Carnivorous Plants for Beginners' or 'Collector's Range.' You can also use the search bar to find specific plants or supplies. For care tips and helpful guides visit our blog.
Do these plants need special soil and water?
Yes! Carnivorous plants need nutrient-poor soil and mineral-free water like rainwater or distilled water. Avoid tap water as it contains minerals that may harm them.
Services
I need advice.
We offer free aftersales advice for plants bought from us. For plants purchased elsewhere, we provide paid consultations. We also offer repotting, a plant hospital, and a plant hotel service during holidays.
Payments
What payment methods do you accept?
We accept payments via Yoco and Payfast for instant EFT and card payments. We also accept manual EFTs and will provide banking details for manual payments.
Workshops & Training
Do you offer training?
Yes! Our retail partners host regular open days and workshops throughout the year.