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FAQ: Which shipping methods do you offer?

  

  • For South African Customers, we offer a:
    • Courier to your door service which will take approximately 1-4 business days to have your parcel delivered to a physical address
      • Orders are sent in standard size parcels and are set up according to volumetric weight, starting at R165.  Shipping costs are calculated at checkout
    • PostNet 2 PostNet will take approximately 1-4 business days, where the parcel will have to be collected from your preferred Postnet branch
      • Orders are sent in standard size parcels and are set up according to volumetric weight, starting at R165.  The total cost will be calculated upon checkout 
      • PAXI will allow you to collect your parcel from over 2000 PEP stores locations within South Africa
        • Priced at R100 for any amount of seeds 
        • Estimated delivery time is 7-10 business days depending on your location
        • In this option, your parcel will have to be collected from your preferred PEP stores branch
        • Due to policy restrictions, this option is suitable for seeds only and because of content restrictions we do not send plant soil or live plants via PAXI

      International Customers:

      • Due to changes in customs regulations we generally no longer offer international shipping of seeds or plants across the borders of South Africa
      • This regulatory change makes the international shipping procedure a little more difficult as phytosanitary certificates are now required for both live plants and seeds on our side, as well as import permits on the receiving end (the destination country)
      • Unfortunately, this process results in lengthy order processing times and is rather costly.  We therefor do not offer international shipping as a regular shipping option at this time
      • Luckily not all is lost. Should you be in possession of the relevant import documents already and wish for us to review your individual request, kindly contact us at admin@cultivocarnivores.com for further discussion

       

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