Frequently asked questions
COVID-19: ORDERS SUSPENDED DURING THE NATIONAL LOCKDOWN
In the wake of the 21-day National lockdown (commencing at midnight on 26 March until 16 April) our online store will remain open for viewing but checkout has been disabled
We are temporarily pausing new orders, visits, collections and hand deliveries. As part of the lockdown, courier services are restricted in terms of the goods that they are allowed to carry. This may result in delays or non-delivery of non-essential goods, therefor shipping has also been suspended for the time being
We wish you all good health and hope you get to enjoy the altered pace of life
Be positive and enjoy a few days out in the garden
Stay safe! 🍀 See you again soon!
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- As we often receive queries with regards to placing orders as well as providing a precious carni-kid with the best optimal care, we have decided to add a FAQ section for easy reference
- With so much conflicting information available on the internet (especially with regards to cultivation) it is easy to get overwhelmed
- The cultivation questions in this FAQ section have been answered to the best of our knowledge and many answers are based on previous personal experiences only
- Should you want to add some insight, additional comments or even have another question yourself, please let us know - yours may provide an answer to a question another carni-fan may have too
GENERAL
ORDERING AT CULTIVO
SHIPPING & COLLECTIONS
INTERNATIONAL CUSTOMERS
RESELLING & WHOLESALE
WINTERTIME & DORMANCY
OTHER
