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Our shipping options explained in detail

Cultivo Carnivores is a mail order (internet-based) specialist plant nursery.  In order to get your favourite carnivore to its new home as soon as possible,  we offer a range of fast and reliable shipping methods to suit your every need

The various shipping methods are available at checkout, find more details on each of these methods below:

 COLLECTING YOUR ORDER FROM US IN CENTURION (PRETORIA)

  • PRICE:  Free 
  • SUITABLE FOR: 
    • Large orders, live plants (potted), seeds, growing media and other supplies
  • DETAILS:
    • Place your order online and choose "Collect from premises" at the checkout section
    • Upon fulfillment of your order, you will receive an e-mail with the collection details including the address and directions to us (Subject line: Shipping and Collection Details)
    • Orders are usually ready for collection after 24 hours of receiving your order
    • Kindly arrange at least one day prior to arrival so that we can ensure that your order is ready and that there is someone to meet with you
  • COLLECTION TIMES:
    • Orders may be collected by appointment on:
    • Weekdays between 08h00 and 17h00, and
    • Saturdays between 08h00 and 15h00
    • Please note that we are closed for business on Sundays
  • GENERAL NOTES ON ORDER COLLECTIONS:
    • All of our sales are managed via our website.  Orders are only reserved for a period of 7 days, where after it is automatically cancelled by the system. Secure your order by arranging payments and/or collections within this time frame 
    • Cultivo is an internet based nursery and we do not stock premixed carnivorous plant soil and seeds at our premises
    • We usually set up a small retail section with a basic range of selected plants from our web store for visits-by-appointment on Saturdays during summertime - Should you be interested in seeds, growing media or more plants, we suggest arranging collection of your order on one of these Saturdays
    • We do not stock boxes.  Remember to bring a tray or container for your plant's journey back home

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     COMBINED SHIPPING
    • PRICE:  FREE
    • SUITABLE FOR:
      • Adding additional products to an existing paid order
    • DETAILS:
      • Generally if it fits it can go
      • If shipping on your first order was paid in full and your order has not been sent yet, we can combine shipping for you should you still want to add additional items to the same parcel
    • GENERAL NOTES ON COMBINED SHIPPING:
      • As the size (volumetric weight) of your parcel might change, a small fee may apply for additional products.  Contact us when placing your order for a quote

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     HAND DELIVERY IN GAUTENG
    • PRICE: From R250
    • SUITABLE FOR:
      • Large orders, potted plants, growing media, seeds and other supplies
    • DETAILS:
      • We offer hand delivery of your order in Centurion, Pretoria, Johannesburg and surrounds
      • For other Gauteng areas please contact us for a quote 
    • DELIVERY TIMES:
      • Orders are delivered after 24 hours of us receiving your order
      • Deliveries of orders processed before 11am are done on the next day (Mondays-Fridays)

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     SEED ORDERS via PAXI (Collect from PEP)
    • PRICE: R100
    • SUITABLE FOR:
      • Seeds only (No live plants)
    • DETAILS:
      • Search for your local PAXI point and let us know which branch you will be collecting from
      • Paxi parcels are sent on Mondays to Fridays and are to be collected at the specified PEP stores branch
      • You will receive a tracking number to track the parcel's progress online
      • You will also be provided with a unique PIN code to take receipt of your parcel and a signature may be required on collection
      • You will be notified once your parcel is available for collection
    • DELIVERY TIMES:
      • Estimated delivery time is 7 to 10 Business days (Excluding weekends and public holidays
    • GENERAL NOTES ON PAXI PARCELS:
      • Seed orders are sent protected and bubble-wrapped to minimise risk of damage by carriers
      • Due to its perishable nature, live plants CAN NOT be sent via PAXI

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     COURIER-TO-YOUR-DOOR
    • PRICE: From R200
    • SUITABLE FOR:
      • Live plants, seeds, carnivorous plant soil and other supplies 
    • DETAILS:
      • Place your order online and choose the "Courier to your door" shipping option at the checkout section
      • Prices start from R200 and total costs are determined by volumetric weight (size of the parcel) - The appropriate price will be shown at checkout
      • Once your order has been processed your parcel will be sent on the next indicated shipping day
      • Courier parcels are sent Mondays, Tuesdays and Wednesdays
      • As soon as your order is ready, we will notify you via e-mail (Subject line: Shipping and Collection Details)
      • We will update your order with a tracking number once your parcel is on its way.  The tracking number will be available on your order history page - This page can be accessed by clicking on the blue "View your order" button on any of the order e-mails
      • The parcel will be delivered to your shipping address.  Please note that a physical address is required - couriers can not deliver to PO BOX's
      • A signature will be required to take receipt of your parcel
    • DELIVERY TIMES:
      • Depending on your location, delivery is estimated between 1 and 4 Business days (Excluding weekends and public holidays)
    • GENERAL NOTES ON COURIER-TO-YOUR-DOOR PARCELS:
      • At Cultivo, we love plants and are extremely meticulous about packaging - especially live plants
      • Note that the proposed shipping fees do not only cover the actual carrier costs but also include boxes, packaging materials and valuable time to ensure the safest possible delivery of your precious carni goods
      • Regrettably couriers do not deliver to mines, power stations, military bases, game lodges, ports, harbours, embassies, consulates, plots, farms and other remote areas

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     SEED ORDERS via COURIER
    • PRICE: R150
    • SUITABLE FOR: 
    • Seeds only (No live plants)
    • DETAILS:
      • Place your order online and choose the "Courier to your door" shipping option at the checkout section
      • Once your order has been processed your parcel will be sent on the next indicated shipping day
      • Courier parcels are sent Mondays, Tuesdays and Wednesdays
      • As soon as your order is ready, we will notify you via e-mail (Subject line: Shipping and Collection Details)
      • We will update your order with a tracking number once your parcel is on its way.  The tracking number will be available on your order history page - This page can be accessed by clicking on the blue "View your order" button on any of the order e-mails
      • The parcel will be delivered to your shipping address.  Please note that a physical address is required - couriers can not deliver to PO BOX's
      • A signature will be required to take receipt of your parcel
    • DELIVERY TIMES:
      • Depending on your location, delivery is estimated between 1 and 4 Business days (Excluding weekends and public holidays)
    • GENERAL NOTES ON SEEDS ORDERS VIA COURIER
      • Seed orders are sent protected and bubble-wrapped to minimise risk of damage by carriers
      • Seeds are sent in small parcels, reminiscent of an A4 size envelope.  This shipping method is therefor only suitable for seed orders
      • Regrettably couriers do not deliver to mines, power stations, military bases, game lodges, ports, harbours, embassies, consulates, plots, farms and other remote areas

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    POSTNET 2 POSTNET

    • PRICE: FROM R200
    • SUITABLE FOR:
      • Live plants, seeds, carnivorous plant soil and other supplies
    • DETAILS:
      • Search for your local POSTNET branch and enter the Branch name at checkout or simply let us know which branch you will be collecting from after placing your order
      • Place your order online and choose the "Collect from Postnet" shipping option at the checkout section
      • Prices start from R200 and total costs are determined by volumetric weight (size of the parcel) - The appropriate price will be shown at checkout
      • Postnet parcels are sent on Mondays, Tuesdays and Wednesdays
      • As soon as your order has been processed, we will notify you via e-mail (Subject line: Shipping and Collection Details)
      • We will also update your order with a tracking number once your parcel is on its way.  The tracking number will be available on your order history page - This page can be accessed by clicking on the blue "View your order" button on any of the order e-mails
      • The parcel will be delivered to the specified Postnet branch.  You will be notified by the branch once your parcel is available for collection
      • A signature may be required to take receipt of your parcel
    • DELIVERY TIMES:
      • Depending on your location, delivery is estimated between 1 and 4 Business days (Excluding weekends and public holidays)
    • GENERAL NOTES ON POSTNET PARCELS:
      • At Cultivo, we love plants and are extremely meticulous about packaging - especially live plants
      • Note that the proposed shipping fees do not only cover the actual carrier costs but also include boxes, packaging materials and valuable time to ensure the safest possible delivery of your precious carni goods

    *

     SPECIAL OFFER: LOCAL is LEKKER!!!
    • SPEND MORE THAT R2 500 AND GET A COURIER DELIVERY - STRAIGHT TO YOUR DOOR - ABSOLUTELY FREE!!!
    • SUITABLE FOR:
      • All orders over the value of  R2 500, including live plants, seeds, growing media and other supplies
    • DETAILS:
      • Should your order be over the value of R2 500, this option will automatically be available at the checkout section
      • Courier parcels are sent Mondays, Tuesdays and Wednesdays, and will, after confirmation of your order, be shipped on the next indicated shipping day
      • Online tracking available
      • A signature will be required to take receipt on your parcel
    • DELIVERY TIME:
      • Depending on your location, delivery is estimated within 1 to 4 Business Days (Excluding weekends and public holidays
    • GENERAL NOTES ON THIS YUMMY DEAL:
      • Available to all customers within the borders of South Africa
      • Regrettably couriers do not deliver to mines, power stations, military bases, game lodges, ports, harbours, embassies, consulates, plots, farms and other remote areas 

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     INTERNATIONAL BUYERS

    • APPLIES TO:
      • All customers outside the borders of South Africa
    • CUSTOMS REGULATIONS:
      • Due to changes in customs regulations we no longer offer international shipping of seeds or plants without the relevant documents
      • According to the South African export laws and customs regulations, phytosanitary certificates are required for both live plants and seeds, as well as import permits from the destination country
    • PROCESSING TIMES:
      • Exporting live plant material requires extensive pest control measures as well as inspections by the relevant authorities and therefor result in extended processing times of orders in comparison to local sales - (approximately 4-8 weeks)
    • COSTS AND FEES:
      • Exporting plant material is quite costly due to export document fees, phytosanitary certificates and, due to the perishable nature of live plants, parcel delivery via an international courier service
    • Luckily, not all is lost.  As most of our international customers are aware of the import and export laws across the globe and are already in possession of the applicable import permits, feel free to send us a message for our international price list
    • Prices are set in Euro and we still accept Paypal as well as online card transactions as payment for your order
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