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Our shipping options explained in detail

  • Cultivo Carnivores is a mail order (internet-based) specialist plant nursery.  In order to get your favourite carnivore to its new home as soon as possible,  we not only offer a curbside-collection option but also a range of fast and reliable shipping methods to suit your every need
  • The various shipping methods are available at checkout, find more details on each of these methods below:

 COLLECTING YOUR ORDER FROM US IN CENTURION (PRETORIA)

  • PRICE:  Free 
  • SUITABLE FOR: 
    • Large orders, live plants (potted), seeds, growing media and other supplies
  • DETAILS:
    • Place your order online and select "Customer collect" at the checkout section
    • Upon fulfillment of your order, you will receive an e-mail with the collection details including the address and directions to us (Subject line: Shipping and Collection Details)
    • After processing, orders are usually ready for collection the following day
    • Kindly arrange at least one day prior to arrival so that we can ensure that your order is ready and that there is someone to meet with you
  • COLLECTION TIMES:
    • Orders may be collected by prior arrangement on:
      • Weekdays between 08h00 and 17h00, and
      • Saturdays between 08h00 and 15h00
    • Please note that we are closed for business on Sundays
  • GENERAL NOTES ON ORDER COLLECTIONS:
    • All of our sales are managed via our website.  Unpaid orders are reserved for 72 hours, where after it is automatically cancelled by the system. Secure your order by arranging payments and/or collections within this time frame 
    • Cultivo is an internet based nursery and we do not have a walk-in display room or physical store
    • We usually set up a small retail section with a basic range of selected plants from our web store for visits-by-appointment on Saturdays during summertime - Should you be interested in adding to your online order, we suggest arranging collection of your order on one of these Saturdays

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     COMBINED SHIPPING
    • PRICE:  FREE
    • SUITABLE FOR:
      • Adding additional products to an existing paid order
    • DETAILS:
      • Generally if it fits it can go
      • If shipping on your first order was paid in full and your order has not been sent yet, we can combine shipping for you should you still want to add additional items to the same parcel
    • GENERAL NOTES ON COMBINED SHIPPING:
      • As the size (volumetric weight) of your parcel might change, a small fee may apply for additional products
      • Contact us when placing your order for a quote

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     HAND DELIVERY IN GAUTENG
    • PRICE: Charged at R10/km 
    • SUITABLE FOR:
      • Large orders, potted plants, growing media, seeds and other supplies
    • DETAILS:
      • We offer a uber-like hand delivery service of potted plants and other goods within the borders of Gauteng
      • Distance is calculated one way from our premises in Centurion to your shipping address
      • Contact us when placing your order and we will send you a quote
    • DELIVERY TIMES:
      • Orders are processed once we receive positive proof of payment
      • Deliveries of orders processed before 11am are done on the next day (Mondays-Fridays)

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     SEED ORDERS via PAXI (Collect from PEP)
    • PRICE: R100
    • SUITABLE FOR:
      • Seeds only (No live plants)
    • DETAILS:
      • Search for your local PAXI point and let us know which branch you will be collecting from
      • Paxi parcels are sent on Mondays to Fridays and are to be collected at the specified PEP stores branch
      • You will receive a tracking number to track the parcel's progress online
      • You will also be provided with a unique PIN code to take receipt of your parcel and a signature may be required on collection
      • You will be notified once your parcel is available for collection
    • DELIVERY TIMES:
      • Estimated delivery time is 7 to 10 Business days (Excluding weekends and public holidays
    • GENERAL NOTES ON PAXI PARCELS:
      • Seed orders are sent protected and bubble-wrapped to minimise risk of damage by carriers
      • Due to its perishable nature and carrier restrictions, we do not send live plants or growing media via PAXI

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     COURIER-TO-YOUR-DOOR
    • PRICE: From R165
    • SUITABLE FOR:
      • Live plants, seeds, carnivorous plant soil and other supplies 
    • DETAILS:
      • Place your order online and choose the "Courier to your door" shipping option at the checkout section
      • Prices start from R165 and total costs are determined by volumetric weight (size of the parcel) - The appropriate price will be shown at checkout
      • Once your order has been processed your parcel will be sent on the next indicated shipping day
      • Courier parcels are sent Mondays, Tuesdays and Wednesdays
      • As soon as your order is ready, we will notify you via e-mail (Subject line: Shipping and Collection Details)
      • We will update your order with a tracking number once your parcel is on its way.  The tracking number will be available on your order history page - This page can be accessed by clicking on the blue "View your order" button on any of the order e-mails
      • The parcel will be delivered to your shipping address.  Please note that a physical address is required - couriers can not deliver to PO BOX's
      • A signature may be required to take receipt of your parcel
    • DELIVERY TIMES:
      • Depending on your location, delivery is estimated between 1 and 4 Business days (Excluding weekends and public holidays)
    • GENERAL NOTES ON COURIER-TO-YOUR-DOOR PARCELS:
      • At Cultivo, we love plants and are extremely meticulous about packaging - especially live plants
      • Note that the proposed shipping fees do not only cover the actual carrier costs but also include boxes, packaging materials and valuable time to ensure the safest possible delivery of your precious carni goods
      • Regrettably couriers do not deliver to mines, power stations, military bases, game lodges, ports, harbours, embassies, consulates, plots, farms and other remote areas

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    POSTNET 2 POSTNET

    • PRICE: FROM R165
    • SUITABLE FOR:
      • Live plants, seeds, carnivorous plant soil and other supplies
    • DETAILS:
      • Search for your local POSTNET branch and enter the Branch name at checkout or simply let us know which branch you will be collecting from after placing your order
      • Place your order online and choose the "Collect from Postnet" shipping option at the checkout section
      • Prices start from R165 and total costs are determined by volumetric weight (size of the parcel) - The appropriate price will be shown at checkout
      • Postnet parcels are sent on Mondays, Tuesdays and Wednesdays
      • As soon as your order has been processed, we will notify you via e-mail (Subject line: Shipping and Collection Details)
      • We will also update your order with a tracking number once your parcel is on its way.  The tracking number will be available on your order history page - This page can be accessed by clicking on the blue "View your order" button on any of the order e-mails
      • The parcel will be delivered to the specified Postnet branch.  You will be notified by the branch once your parcel is available for collection
      • A signature may be required to take receipt of your parcel
    • DELIVERY TIMES:
      • Depending on your location, delivery is estimated between 1 and 4 Business days (Excluding weekends and public holidays)
    • GENERAL NOTES ON POSTNET PARCELS:
      • At Cultivo, we love plants and are extremely meticulous about packaging - especially live plants
      • Note that the proposed shipping fees do not only cover the actual carrier costs but also include boxes, packaging materials and valuable time to ensure the safest possible delivery of your precious carni goods

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     SPECIAL OFFER: LOCAL is LEKKER!!!
    • SPEND MORE THAT R2 000 AND GET A COURIER DELIVERY - STRAIGHT TO YOUR DOOR - ABSOLUTELY FREE!!!
    • SUITABLE FOR:
      • All orders over the value of  R2 000, including live plants, seeds, growing media and other supplies
    • DETAILS:
      • Should your order be over the value of R2 000, this option will automatically be available at the checkout section
      • Courier parcels are sent Mondays, Tuesdays and Wednesdays, and will, after confirmation of your order, be shipped on the next indicated shipping day
      • Online tracking available
      • A signature may be required to take receipt on your parcel
    • DELIVERY TIME:
      • Depending on your location, delivery is estimated within 1 to 4 Business Days (Excluding weekends and public holidays
    • GENERAL NOTES ON THIS YUMMY DEAL:
      • Available to all customers within the borders of South Africa
      • Regrettably couriers do not deliver to mines, power stations, military bases, game lodges, ports, harbours, embassies, consulates, plots, farms and other remote areas 

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     INTERNATIONAL BUYERS

    • APPLIES TO:
      • All customers outside the borders of South Africa
    • CUSTOMS REGULATIONS:
      • Due to changes in customs regulations we no longer offer international shipping of seeds or plants as a general shipping option
      • According to the South African export laws and customs regulations, phytosanitary certificates are required for both live plants and seeds, as well as import permits from the destination country
    • PROCESSING TIMES:
      • Exporting live plant material requires extensive pest control measures as well as inspections by the relevant authorities and therefor result in extended processing times of orders in comparison to local sales - (approximately 6-12 weeks)
    • COSTS AND FEES:
      • Exporting plant material is quite costly due to export document fees, phytosanitary certificates and - due to the perishable nature of live plants - parcel delivery via an international courier service
      • Prices will be converted to Euro and we still accept Paypal as well as online card transactions as payment for your order
    • Luckily, not all is lost.  Most of our international customers are aware of the import and export laws across the globe and are already in possession of the applicable import permits 
    • Even though we do not offer international shipping as a standard shipping option anymore, we can review your case on an individual basis. If you have the relevant import documents already, feel free to send us a message below to discuss further
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